No Intel Graphics Control Panel for HP Spectre 15-df0068nr (late 2018 model) 8565U, MX150

[nosauce1]

There's no Intel Graphics Control Panel for the integrated GPU (Intel 620) when I right click on my desktop (nothing in the systray or program group). There are no Intel programs/applications installed. I have the latest driver from HP support installed. When I try to install the latest driver from Intel for Intel 620 it says that "The computer does not meet the minimum requirements for installing the software." Could this be because the 8565U processor is too new?

I calibrated the monitor and things still look "washed out". Adjusting the brightness doesn't help. I'm trying to adjust the saturation through the Intel Graphics Control Panel to see if it helps.

[asmita6658 · Accepted solution]

@nosauce1

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the Intel graphics panel is missing.

Appreciate you trying the troubleshooting steps. Don't worry, I'm here to help! To better assist you - 

1) Were there any hardware or software changes made? 

2) When was the last time it worked fine? 

Let's try these steps -

Solution#1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Press and hold down the power button for 15 to 20 seconds. 
4) Plug-in the Adapter. 
5) Try to turn on the computer. 

Solution#2 Re-install the graphics driver -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter. 
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

Download and install the Intel Graphics Drive from this link.

If the issue still persists, try updating the computer - 

Solution#3 Run Windows Updates troubleshooter -

Download and install the troubleshooter from this link.

Solution#4 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Solution#5 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Hope this help! Eagerly waiting to hear from you.

Let me know how that goes. 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 

Have a great day!
 

[nosauce1]

Thank you!

Solution 2 - reintalling the graphics driver - worked and the Intel Graphics Control panel now appears when I right click on my desktop.

I hope you had a great thanksgiving.

[asmita6658]

Happy to hear that 🙂 I truly appreciate your time and patience in getting this resolved.

If you need further assistance feel free to reach out to us.

Have a great day!