No Nvidia GeForce Graphics on HP Envy?

[cray_z_animal]

Hi,

I have an HP ENVY 17t-j100 Quad Edition CTO Notebook PC.  It was advertised to have NVIDIA Graphics integrated into the laptop (it has an NVIDIA Geforce sticker on the laptop).  When I go into Device Manager, I noticed that only Intel HD Graphics 4600 listed and no NVIDIA devices.  I went into Windows DXDIAG and it only lists Intel HD Graphics 4600.  I downloaded the NVIDIA Graphics Driver directly from HP's Drivers for the HP ENVY 17t-j100 Quad Edition CTO Notebook PC, and after running, it stated that no NVIDIA devices can be found.  In the BIOS, there are no options for switchable graphics cards.

Is there no NVIDIA Hardware on this laptop?  

[Paul_Tikkanen]

Hi:

Please see this discussion.  You probably have the same issue.  I can confirm it if you post the product number.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-15-NVIDIA-GT-740M-not-usa...

[cray_z_animal]

Thank You for the reply!  I will check the link out.  In the meantime, my Product Number is E1P13AV

[Paul_Tikkanen · Accepted solution]

You're very welcome.

Yes, you have the same issue...someone put a Nvidia sticker on there that didn't belong.

The only motherboards supplied with that product number were for the onboard Intel graphics only, as shown in the parts list for your notebook's product number at the link below.   UMA = Unified Memory Architecture = Intel graphics only.

Shown next to the PC Board section of the list.

http://partsurfer.hp.com/Search.aspx?searchText=E1P13AV

[cray_z_animal]

Very unfortunate!  Thank You for the insight!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.