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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- No passive stylus working on HP Spectre.

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11-25-2022 01:23 PM
Hello! I have the standard stylus, HP tilt pen, and an external pen. At first, these worked, but now, none of them work as they should, all at different times - the tilt was the first to go (despite being charged fully every time), then the standard HP pen (which stopped working suddenly, despite me replacing the battery several times), and now the backup generic pen I have no longer works (even when I replace the battery).
My touchscreen still responds to my finger and an active stylus, and I've tried uninstalling drivers already.
Is there a way to fix this? Thank you very much!
11-29-2022 08:30 AM
@Vanadium
Welcome to the HP support community.
I understand that the stylus is not working, I am glad to assist you.
Update the Bios, chipset, and drivers using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
- HPSA will automatically search for all the latest drivers for your Notebook
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
Also, ensure Windows is up to date.
- Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee