No screen

[Newgronnie]

 I just brought a brand new HP Stream laptop notebook. Not sure what's going on with it, but when trying to power on now, it does not power on.

[A4Apollo]

Hey there! @Newgronnie, Thanks for stopping by the HP Support Forums!

I understand you have issues powering on your laptop.

Don't worry I'd like to help you out.

Did you make any hardware or software changes on your PC?

Have you tried checking with a different adapter?

Do you see any blinking lights on your PC?

Have you tried charging your laptop completely?

Splendid analysis and remarkable patience shown. It is immensely appreciated.

Check if the pin inside the DC (Charging) port is bent or broken.

Try plugging the adapter into a different wall outlet and check if it helps.

Please try the steps recommended below.

1. Disconnect all peripheral devices and remove all USB devices and media cards. You want to test the computer not the accessories!

2. Disconnect the AC power adapter and then press and hold the power button for at least 15 seconds.

3. Reconnect the AC power adapter (but do not connect the battery), Press the Power button, Look for glowing LEDs near caps lock and num lock keys, and Listen for sounds of a disk drive and fan turning.

Also, refer this article to further troubleshoot no power issues with your laptop. Click Here

If the issue still persists after trying out the steps. It is a hardware issue with your laptop.

I will share you the service options dedicated to your PC through a private message.

Please watch your inbox for more information.

Have a pleasant day ahead!

Take Care! 

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