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HP Recommended

My Hp Ekitebook Folio 1040 g3 not working. Keep geeting the error code 0XAOOF4244 No camerasareattached

1 REPLY 1
HP Recommended

Hello,

Got it. I’ll be very direct and technical here, because on the HP EliteBook Folio 1040 G3, error 0xA00F4244 – No cameras are attached is a known failure pattern with clear causes.

This is not a Windows app issue by itself.


What this error actually means (important)

0xA00F4244 means:

Windows cannot detect the camera device at the hardware/driver level

So Windows isn’t “blocking” the camera — it genuinely thinks no camera exists.

On the 1040 G3, that points to one of four things:

  1. Camera disabled in BIOS

  2. Camera driver missing / corrupted

  3. Camera privacy circuit (kill switch) engaged

  4. Camera module or cable failure (very common on G3)


Step 1 – Check BIOS camera setting (must do first)

This is the fastest check.

  1. Power OFF

  2. Power ON → tap F10 repeatedly

  3. Go to:

    • Advanced

    • Built-in Device Options

  4. Make sure:

    • Integrated Camera = Enabled

Save & Exit.

If it was disabled → that was the issue.


Step 2 – Check Device Manager (critical diagnosis)

In Windows:

  1. Right-click Start

  2. Open Device Manager

  3. Expand:

    • Cameras

    • Imaging Devices

    • Universal Serial Bus devices

Tell me what you see:

  • “HP HD Camera” → driver issue

  • “Unknown USB device” → cable/module issue

  • Nothing camera-related at all → hardware or BIOS issue


Step 3 – Reinstall the correct HP camera driver

Do not use Windows Update drivers.

  1. Go to HP Support → EliteBook Folio 1040 G3

  2. Download:

    • HP HD Camera Driver

  3. Install

  4. Reboot

Also install:

  • HP Hotkey Support (required for privacy features)


Step 4 – Check camera privacy feature (very important on this model)

The 1040 G3 has hardware-level privacy control.

  • Some units have a physical camera shutter

  • Others use Fn + key combination (varies by region)

Try:

  • Fn + F8 (common)

  • Watch for on-screen camera icon

If privacy is ON → Windows will show no camera attached.


Step 5 – Windows privacy permissions (secondary)

Only matters if camera appears in Device Manager.

  1. Settings → Privacy & Security → Camera

  2. Turn ON:

    • Camera access

    • Let apps access your camera

    • Let desktop apps access your camera


When this becomes a confirmed hardware fault

If:

  • Camera is enabled in BIOS

  • Driver is installed

  • Privacy is OFF

  • Camera does not appear at all in Device Manager

➡️ The camera cable or module has failed.

This is very common on the 1040 G3 due to:

  • Thin lid design

  • Cable fatigue near the hinge

Repair reality:

  • Camera is not repairable by software

  • Requires display disassembly

  • Usually replaced as:

    • Camera module

    • Or full display assembly

I am an HP Employee. Although I am speaking for myself and not for HP.
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