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‎11-22-2020 02:19 PM

HP Recommended
Product: 250 G6
Operating System: Microsoft Windows 10 (64-bit)

After updating the driver of my touchpad to version 19.5.35.54 it is no longer recognized as a touchpad but rather a normal mouse and thus I cannot adjust the settings.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2020 03:15 PM

HP Recommended

I would like to answer my own question in case someone else has this same problem. I found that there is now a Synaptics app that was automatically installed which allows me to adjust the settings of the touchpad rather than going through the traditional windows setting mode. I put "touchpad" in the search bar of Windows and the app showed up!

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1 REPLY 1

‎11-22-2020 03:15 PM

HP Recommended

I would like to answer my own question in case someone else has this same problem. I found that there is now a Synaptics app that was automatically installed which allows me to adjust the settings of the touchpad rather than going through the traditional windows setting mode. I put "touchpad" in the search bar of Windows and the app showed up!

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