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‎07-08-2021 07:50 AM

HP Recommended
Product: HP ENVY x360 M6 Convertible PC

My power button corner got dinged in an accident and I cannot turn the laptop on. Our computer repair told me it is unfixable any insight would be super helpful I really need this computer. It does not seem to be to ding – cannot press the button in.

Category:
1 REPLY 1

‎07-08-2021 09:44 AM

HP Recommended

@WorkingHard1 

I don't know what it is you expect us to do about this from here.  We have no way to examine your laptop.  IF a repair place says it can not be fixed, they are probably right -- and since accidental damage is NOT covered by the HP warranty, even if this was a new laptop, you would still have to pay a lot to have it examined.



I am a volunteer and I do not work for, nor represent, HP
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