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‎03-20-2021 02:05 AM

HP Recommended
Product: HP Laptop 15 DA014DX
Operating System: Microsoft Windows 10 (64-bit)

I would like to disable the Synaptic SMBus Touchpad on my HP Laptop 15 DA014DX running the most recent version of Windows 10 ( 10.0.19042 Build 160101.0800 ) but I have been unable to find any way to check a box or disable it.  One suggestion is to install a new driver but there isn't one for this version of Windows 10 . . . ? ? ?

 

1 person had the same question
1 REPLY 1

‎03-24-2021 01:37 PM - edited ‎03-24-2021 01:39 PM

HP Recommended

Hi@USHANABI, Welcome to the HP Support Community!

 

I understand that notebook has an issue with the touch pad driver's update

.

Follow the below steps to get the same done:

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

  • 1.   Click on Start and type ‘Device Manager.
  • 2.   Click Device Manager.
  • 3.   Click + sign next to Mouse.
  • 4.   Right-click on mouse entry and choose "update". select search automatically .
  • 5.   Restart your computer.

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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