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chrysocolla
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Message 1 of 2
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Solved!

Nvidia graphics card is not being detected

HP Recommended
HP Spectre X360 Convertible 15-ch0xx
Microsoft Windows 10 (64-bit)

I was comparing my Device Manager to what it said in HP Customer Support - Software and Driver Downloads, and I noticed that I cannot see the Nvidia graphics driver in Device Manager. When I downloaded the driver from the Driver Downloads, it gave the issue that "NVIDIA Installer cannot continue. The graphics driver could not find any compatible graphics hardware."

 

chrysocolla_0-1622061415207.png

 

Why is this happening, and how can I fix it?

 

1 ACCEPTED SOLUTION

Accepted Solutions
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 337 429
Message 2 of 2
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HP Recommended

Hi@chrysocolla, Welcome to the HP Support Community!

 

Apologize for the issue with the display. We understand it's a Gaming notebook lets try a few troubleshooting steps to fix the issue.

 

Check if your graphics card is enabled

 

 

 

  1. Press Windows Key + X, and select Device Manager.
  2. Locate your graphic card, and double click it to see its properties.
  3. Go to the Driver tab and click the Enable button.
  4. If the button is missing it means that your graphics card is enabled

 

Download GEFORCE EXPERIENCE updates the gaming drivers.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

 

View solution in original post

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1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 337 429
Message 2 of 2
Flag Post
HP Recommended

Hi@chrysocolla, Welcome to the HP Support Community!

 

Apologize for the issue with the display. We understand it's a Gaming notebook lets try a few troubleshooting steps to fix the issue.

 

Check if your graphics card is enabled

 

 

 

  1. Press Windows Key + X, and select Device Manager.
  2. Locate your graphic card, and double click it to see its properties.
  3. Go to the Driver tab and click the Enable button.
  4. If the button is missing it means that your graphics card is enabled

 

Download GEFORCE EXPERIENCE updates the gaming drivers.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

 

Was this reply helpful? Yes No
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