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‎08-28-2019 05:55 AM

HP Recommended

Product number F2C09PA#ACJ

My notebook have a nvidia geforce 2GB graphics card .

A few days back the driver stopped working. I tried to install latest driver but it's just not happening.

Graphics card is not being shown in Device manager aswell. 

What should I do please help

3 REPLIES 3

‎08-30-2019 04:13 PM

HP Recommended

@TheVisit0r

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

    Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

 

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community:)

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No

‎09-13-2019 02:24 PM

HP Recommended

@Raj1788 i appreciate your reply but the solution you gave doesnt work. I have tried that previously also.
The problem is my laptop is not detecting My graphic card thus its not installing driver. Please help ASAP

Was this reply helpful? Yes No

‎09-13-2019 06:37 PM

HP Recommended

@TheVisit0r

 

Click on this link: https://www.nvidia.com/Download/Scan.aspx?lang=en-us

 

This will auto-detect the Graphics driver for your computer.

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
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