-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- OLED o LCD?

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
01-02-2026
01:20 PM
- last edited on
04-19-2026
10:04 AM
by
Nal_NR
I bought an Envy x360 15-ey0641nd PC in 2023. Two days ago, when I lifted the monitor, the right hinge came off, breaking the screen. I'm trying to understand if my monitor is LCD or OLED. On the box and on the HP website it says OLED, but when I opened the PC, on the sticker, it says: LCD SPS:N09667-001. Can anyone tell me if it's OLED or LCD? I need to buy a screen and cover and I don't know which one to get! Serial number:#
Product code:
6L965EA#ABH
Solved! Go to Solution.
1 ACCEPTED SOLUTION
1 REPLY 1
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.