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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Onscreen control button disappeared

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06-23-2024 08:20 AM
Hi @Farmfresh,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you're referring to the on-screen display (OSD) control button that typically appears on HP laptops for adjusting settings like brightness or volume. If it has been replaced with something else like a news widget or if it's missing entirely, here are a few steps you can try to locate or restore it.
- Function Keys (Fn): Many HP laptops use the Fn key in combination with a function key (e.g., F2, F3, etc.) to toggle the OSD on and off. Look for a key with a symbol that resembles a monitor or settings icon alongside the Fn key. Pressing Fn + that key might toggle the OSD back on.
- HP Quick Actions (Windows 10 and later): On newer HP laptops, the on-screen display might be integrated into the HP Quick Actions or Quick Settings menu. Look for an icon in your system tray (bottom-right corner of the screen) that resembles a monitor or a settings icon. Clicking on this might bring up the OSD controls.
- HP System Event Utility: Some HP laptops use a System Event Utility or similar software to manage OSD and function key behavior. You can check if this software is installed on your laptop and adjust settings through it.
- HP Support Assistant: This utility often includes options for customizing function keys and other system settings. Open HP Support Assistant and look for options related to OSD or function key settings.
- Restart Your Laptop: Sometimes, a simple restart can resolve issues with missing on-screen controls. Restart your laptop to see if the OSD button reappears.
- Update Drivers and Software: Ensure your laptop's drivers and HP-specific software are up to date. Sometimes, updating these can resolve issues with missing or malfunctioning on-screen controls.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator