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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Overheating and touchscreen

Create an account on the HP Community to personalize your profile and ask a question
04-19-2020 08:33 PM
My chrome book is overheating but not were the battery is. A few days ago the junction where my screen and keyboard meets has been extreamly hot. (Too hot to touch) Another thing is that my touchscreen doesnt work anymore. I've tried restarting it and gave it plenty of time to cool down but as soon as a use it, it only takes a few minutes to get really hot again. I dont know whats wrong with it and I dont want to have to buy a new one but I'm scared to use it because I dont want it to catch fire. Please help me.
04-23-2020 06:31 AM
I have gone through your Post and I understand your concerns
I will escalate your concerns to the appropriate team. We will need few information
I have sent you a private message. Please reply back with the requested information
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you
KrazyToad
I Am An HP Employee
04-23-2020 06:31 AM
I have gone through your Post and I understand your concerns
I will escalate your concerns to the appropriate team. We will need few information
I have sent you a private message. Please reply back with the requested information
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you
KrazyToad
I Am An HP Employee