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HP Recommended
HP 1030 G3
Microsoft Windows 10 (64-bit)

Buenos días el táctil de mi pantalla no funciona, uso una HP ELITEBOOK X360 1030 G3 dejo de funcionar ya hace 2 semanas de la nada. Un día estuve trabajando viendo videos y lo apague al encender en la noche ya no funcionaba. Pero en los controladores si aparece instalado correctamente el driver  HID PANTALLA TÁCTIL COMPATIBLE CON HID, lo curioso es que al utilizar un PEN si funciona el touch, solo con el PEN; pero cuando quiero usar los dedos en el táctil no funciona. Ya reinstale los driver desde la página Wacom actualizado y ni asi. Que versión de driver me sugieren que instale o como puedo solucionar este problema. Gracias

1 REPLY 1
HP Recommended

Hey @HairoAH !

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,
MayS.

I work on behalf of HP
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