• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
Locked

‎08-21-2024 07:24 AM - last edited on ‎08-21-2024 12:13 PM by Retired

HP Recommended
Product: HP ProBook 460 16 inch G11 Notebook PC (8Z674AV)

Touchpad stop moving cursor after a random time or random clik or move... 

After a reboot, everything working back for a few seconds or clicks...

It's a brand new ProBook 460 G11 in Windows 11. 

All drivers updated, OS updated.

Already tried to reinstall completely.

Ticket support (ID:[Personal Information Removed]) open but as last experiences... no answer.... even with NBD carepack..

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.