PC camera problems, it won’t turn on

[Geraldine04]

Ho un portatile da gaming Victus by HP 15-fb0xxx .
Molto spesso la webcam integrata causa problemi, disattivandosi improvvisamente e smettendo completamente di funzionare.
Di solito risolvo il problema aggiornando i driver della webcam o disinstallandoli e riavviando il computer in modo che si reinstallino automaticamente. Questa volta, però, non riesco a risolvere. Ci provo da sabato.

Tutte le autorizzazioni della fotocamera sono abilitate. Ho provato ad aggiornare i driver e a fare tutto il possibile in Gestione dispositivi . Ho riavviato il PC, installato tutti gli aggiornamenti software e persino controllato il BIOS (ma non c'è nulla perché il mio modello di PC abilita la fotocamera automaticamente). Non so davvero cos'altro fare.

Quando apro l'app Fotocamera, a volte si accende la luce bianca della fotocamera, ma non riesco comunque a vedermi.

Per favore aiutatemi il prima possibile.

[Raj_05]

Hey

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

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Regards

[Geraldine04]

I have a Victus by HP Gaming Laptop 15-fb0xxx.

Very often the built-in webcam causes problems, suddenly disabling itself and completely stopping working.

Usually, I solve the issue by updating the camera drivers or uninstalling them and then restarting the computer so that they reinstall automatically. This time, however, I can’t fix it. I’ve been trying since Saturday.

All the camera permissions are enabled. I’ve tried updating the drivers and doing everything possible in Device Manager. I’ve restarted the PC, installed all software updates, and even checked the BIOS (but there’s nothing there because my PC model enables the camera automatically). I really don’t know what else to do.

When I open the Camera app, sometimes the white camera light turns on, but I still can’t see myself.

Please help me as soon as possible.

I have a Victus by HP Gaming Laptop 15-fb0xxx.

Very often the built-in webcam causes problems, suddenly disabling itself and completely stopping working.

Usually, I solve the issue by updating the camera drivers or uninstalling them and then restarting the computer so that they reinstall automatically. This time, however, I can’t fix it. I’ve been trying since Saturday.

All the camera permissions are enabled. I’ve tried updating the drivers and doing everything possible in Device Manager. I’ve restarted the PC, installed all software updates, and even checked the BIOS (but there’s nothing there because my PC model enables the camera automatically). I really don’t know what else to do.

When I open the Camera app, sometimes the white camera light turns on, but I still can’t see myself.

Please help me as soon as possible.