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‎05-20-2016 02:27 PM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

Hello Community,

 

                              I have recently updated my laptop to windows 10 from windows 8. Everything looks better with the new addition  even the new features are cool too, but my problem is when i connect my charger to the PC the screen goes black dead or say it sleeps, which is causing me trouble while doing my stuff. Please help me to solve this issue.

 

 

Thank You

1 person had the same question
1 REPLY 1

‎05-21-2016 11:04 AM - edited ‎05-21-2016 11:05 AM

HP Recommended

Hi @Jeffpari,

 

Welcome to HP Forums!

 

I have read your post and wanted to help. I understand that when you connect your laptop with power cord, the screen goes black. Please post back the product number of your laptop, so that I can better help you.

 

And here is a document may help: Sleep and Hibernate Issues

 

Looking forward to your reply!

 

If this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon.  You can click the thumbs up icon to show gratitude!  🙂 
 

Regards,

SDJL
I work on behalf of HP


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