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HP Recommended

Have an HP USB-C G5 Essential Dock and an HP laptop RMN-HSN-136C-5 and 2 identical Samsung monitors (S27A600NWU) that won't run in high resolution. 1 monitor runs 2560x1440 and the other monitor can only run 1280x800.

Tried with another HP computer which also cannot run with the highest resolution on both screens. So think the problem lies in the dock? how can the problem be solved so that both screens can run with resolution 2560x1440?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.