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HP Recommended
HP Pavilion 15-b161sr Sleekbook
Microsoft Windows 11
  • Black stripes started appearing on my matrix. I wanted to replace the matrix itself because the problem is in it, and to replace it you need to know the part. matrix number, but I don’t want to open the laptop and I don’t understand how to find the desk through the programs. number. Does anyone know what matrix model is on the HP Pavillion sleekbook 15 b161sr laptop?
3 REPLIES 3
HP Recommended

Hi @KSIFATE,

 

Welcome to the HP Support Community

 

I understand you are looking for the display Part number  for your Hp Pavillion sleekbook 16b161sr. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. 

    Please help me with the Serial No of your unit in private 

Could you please elaborate in detail? 


Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Gaya1239

HP Support


A_Gayathri
HP Support Community Administrator.
HP Recommended

I wrote to you in PM

HP Recommended

Hi @KSIFATE,

Thank for your reply 

I have not recived Pm  

 I'm sending a private message to assist you with the next action. 

 

To assist better:

  • May I have the exact Product Serial Number of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as phone number, email ID, etc. please share the details in private 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

 


A_Gayathri
HP Support Community Administrator.
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