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‎04-19-2021 03:51 AM - edited ‎04-19-2021 05:34 AM

HP Recommended
Product: HP V24i 24 Inch 60Hz FHD Monitor
Operating System: macOS 11.0 Big Sur

IMG_3881.jpgIMG_3882.jpg

 

Hello there! 

 

The issue I am facing is a sudden error in my external HP screen. I unplugged my Mac from the screen yesterday as I do regularly, and then when I plugged it in again, the screen looked like this. As far as I am aware, the screen has just been standing unused on my desk overnight. 

 

Is there anything I can do? The screen is only 7/8 months old so this is not an ideal situation.

 

Thank you for any of your time!

 

- Christine

1 REPLY 1

‎04-19-2021 09:49 AM

HP Recommended

@cmathiesen 

I've seen this kind of artifact before and it indicates the screen is failing.  You can try hooking the monitor to another PC, but my guess is you will see the same artifacts there.



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