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Participants are blurry when hosting videoconference through Google Meet

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HP EnvyX360
Microsoft Windows 10 IOT

I am a teacher and am using Chrome as my browser to host videoconferences through Google Meet. Each time there are more than 20 participants, I have about 6 whose screens are blurry (they are not using the blur background setting) using my 2 week old HP Envy x360. However, on my second device (6 year old HP Pavillion laptop), everyone is clear and no one is blurry. Please advise.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@Viaje305

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the product number of your computer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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