Pavilion 14 - 2 monitors

[Philo56]

Hi all,

I have recently purchased a Pavilion 14 laptop that has 8GB RAM and the Intel Core i5 processor. I was hoping to run two separate monitors from it. One via the laptop's HDMI socket and the second via an HDMI socket connected to the USB C connector. I would close the laptop screen so only the two screens are running. However, the screen connected to the USB C multi way adaptor will not operate.

It is not the screen, USB C adaptor or leads at fault as I have tested them, and so I am wondering if the computer graphics driver is capable of running two remote screens?!!

Would it make a difference if I could connect via an HP docking station?

Any help welcome!!

[banhien]

@Philo56 

What is your Pavilion 14  ?  Please use the following instructions to find out the model/product of your machine:

          https://support.hp.com/us-en/document/c03754824

Please do NOT post its Serial number (s/n).

If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on market today including some HP products:

        https://www.displaylink.com/products/universal-docking-stations

or try following HP docks

        https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

Regards

[Philo56]

Hi Banhien,

Thank you for responding to my post. The product information is:

Model: HP Pavilion - 14-ce3501na

Product code: 8FH65EA#ABU

I would be so grateful if you could suggest a suitable product that will allow one or two HDMI monitors connected to the laptop via either a docking station or USB C Datalink device.

I am happy to have one monitor connected to the computer HDMI and one to the dock/link or both monitors via the dock/link.

Many thanks,

Philip

[Philo56]

Hi again.

Can anyone confirm if the HP USB-C Dock G5 would provide a secondary (and third) monitor video and audio outputs from the HP Pavilion - 14-ce3501na?

Help and thoughts greatly appreciated. 😉

Philo56

[Philo56]

Hi again,

Any further thoughts on my problem? I really would appreciate some guidance as so far it seems that the model noted in my post is not allowing a monitor to be connected via an adaptor connected to the USB C. Is any extra software likely to be needed?

Please help!!!😟

Thanks,

Philip