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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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Pavilion 14 ce0505sa

I am looking at buying a pavilion 14 ce0505sa. The reason I am looking at this is it states in the spec that it has 1.2 DisplayPort. I assume that a special usb c connector is required to connect to the DisplayPort on my aoc monitor.I need 2 ext monitors and was wondering whether I could use this plus the hdmi. I need to check as I recently bought (and returned) a Lenovo 520 as I was told I could use for 2 monitors - which it can’t! Any Help would be most welcome.

 
Thanks
4 REPLIES 4
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@KGal

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to connect your computer to two external monitors.

 

Don't worry, I'm here to help! 

 

Here's a list of external ports on the computer -

 

  • 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.2, HP Sleep and Charge) 
  • 2 USB 3.1 Gen 1 (1 HP Sleep and Charge)
  • 1 HDMI 1.4
  • 1 RJ-45 
  • 1 headphone/microphone combo

 

You can connect the display using the USB 3.1 Type-C™ Gen 1 port and HDMI 1.4 port. However, you need a USB-C to DisplayPort adapter to connect from a USB-C port on the notebook, to a display port on an external display.

 

For more details, please refer to this document.


Let me know if you have any other questions.   


To help the community find this post, click here to access our public post and Select - "Accept as solution", have a good day.


Have a great day!

Asmita
I am an HP Employee

HP Recommended

Hi Asmita

 

apologies for the delay in getting back to you.

 

I bought a usb C-displayport cable and this doesnt work ("display connectionmay be limted") . is there any specific connector you are able to point to that I may try?

 

Thanks

HP Recommended

@KGal

 

Happy to hear back from you. 

 

Please refer to this document for information regarding the USB-C adapter.

 

Let me know.

Asmita
I am an HP Employee

HP Recommended

Hello KGal were you ever able to get the usb-c to displayport feature working?

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