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HP Recommended
Pavilion 27xw
iOS 10 - 10.3.3

Monitor green on startup, OK after turning off/on. Running Mohave 10.14.4. No improvement after changing cable, input, resolution, etc. Reset PRAM, other suggested steps. Faulty monitor?

1 REPLY 1
HP Recommended

@stupax
Thank you for posting on the HP Support Community.

  • Have you made any hardware/software changes?
  • Have you tried connecting the monitor on a different screen?

To fix incorrect colours, complete the following steps:

  1. Check the video cable connections and make sure the connection is not loose. Tighten the connection screws if the connector is loose.

  2. Press the Auto or Autoselect button on the display.

  3. Press Menu, and select Factory Reset. If the screen is still discoloured, continue to the next step.

  4. If the display has more than one type of connection available such as VGA, DVI, or HDMI, try a different type of connection.

  5. If possible, connect the display to another computer. If the colours are incorrect when the display is connected to the second computer, the display might be damaged or defective.

  6. Service the display.HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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