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‎07-31-2020 03:22 AM

HP Recommended
Product: Pavilion x360 14-dh1010ur (104A7EA)
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I bought a free-DOS Pavilion yesterday and my touchpad stopped working while I was logging in microsoft

I went to device Manager and saw, that I had a problem with Synaptics TPFHID device with Code 19

After some time my touchpad started to work, but unfortunately not completely. It doesn't detect 2 or more fingers, so I can't scroll and do other actions. 

So I still have Code 19 problem, how can I solve it?

 

2 REPLIES 2

‎07-31-2020 07:46 AM

HP Recommended

UPD: I tried to reinstall driver but it still not working

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‎08-07-2020 04:45 AM

HP Recommended

UPD2: I've tried to reinstall windows and firstly my touchpad was working, but when intel drives have installed it became to not working. I still have problems with register and waiting for help

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