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HP Recommended

Black screen with error f0 hardware and showing to install os again

1 REPLY 1
HP Recommended

Hi @Anikat 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

If your HP PC is not booting up and showing a black screen with an F0 error, along with a message to install the OS again, follow these steps to resolve the issue:

 

Basic Troubleshooting Steps

Verify Power Supply:

  • Ensure that the power cord is securely connected to the PC and the wall outlet.
  • Check if the power LED or any indicator lights are on (Power LED should be green).

 

Check Connections:

  • Ensure all connections including the keyboard, mouse, and monitor are secure.
  • Verify if the network cable is connected and the network is functioning (if applicable).

 

Diagnostics and Recovery

Run Diagnostics:

  • If possible, use HP PC Hardware Diagnostics tools. You can run these from either the hard drive or an external USB flash drive:
  • Download diagnostics tools from the HP Hardware Diagnostics website and follow installation and running instructions.

Set Boot Device:

  • Access the BIOS setup (usually by pressing F10 during startup).
  • Ensure the boot priority is set correctly, preferably to a bootable USB or CD/DVD if OS recovery is required.

Use Recovery Media:

  • Insert a recovery disc or USB drive if one was created prior, or use the Windows OS disc for reinstallation.
  • Follow prompts to reinstall the operating system. Remember that this process may overwrite data on your hard drive.

 

Recovery Options

Recovery Partition:

  • If your system has a recovery partition, initiate recovery by pressing the relevant key during boot (often F11).
  • Follow the on-screen instructions to restore the system.

Using Windows OS Disc:

  • Insert the Windows OS recovery disc into the CD/DVD drive, set boot priority to CDROM in BIOS setup, and restart the computer.
  • Proceed with OS installation from the recovery disc.

 

Remember, conducting a system recovery will erase data on your hard disk drive. It's advised to backup necessary data prior to starting recovery if possible.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.