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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎10-21-2025 11:33 AM

HP Recommended
Operating System: Chrome OS

My stylus pen 9CR8398899 broke.  Is there a replacement?  It came with my HP X2 detachable chromebook

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1 REPLY 1

‎10-23-2025 04:36 AM

HP Recommended

Hi @Swimmerkat 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

 

These requests are best addressed over the phone with our dedicated support team for your region. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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