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HP Recommended
Envy 360 Convertible
Microsoft Windows 10 (64-bit)

What  pens are compatible with the Envy 360 Convertible? I had a Surface Pro pen that worked initially. Now it will only open apps with the button, and will not write on the screen. 

1 REPLY 1
HP Recommended

@TxAggie86 

 

The stylus you are using may - or may not - be fully compatible with the computer.

HP tests and recommends products as provided in the Compatibility document (link below).

 

We can provide the following information for you...

 

Find a Stylus for your computer

First, find the computer's exact Model name:

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

Active Stylus - Compatibility Document

Read / Search the document for a compatible stylus and find additional information about stylus support.

➡️HP PCs - Touchscreen Compatibility with Pen and Stylus

  • If there is an HP Active Stylus available for your model, it should be included in the document.
  • If you are unsure of the model series, click open the appropriate category (Consumer or Business class systems), peruse the list to find supported models.
  • Pen(s) compatible with your computer are marked with a “check mark” to the right of your computer model, in the column(s) under the Pen name / description(s).
  • Additional information can sometimes be found in Advisory Documents for your computer.
  • The document is updated as new information becomes available.

 

Example - Partial Excerpt (at this writing) includes two compatible stylus models

1MR94AA and 2MY21AA

Model name
HP Pen (Microsoft)
 
1MR94AA
 
SPS: 920241-001 (Dark Ash Silver) / 910942-001 (Natural Silver)
HP x360 11 EMR Pen with Eraser (Wacom)
 
2EB40AA
 
SPS: 928519-001
HP Tilt Pen (Microsoft)
 
2MY21AA
 
HP SPS: 929863-001 (Dark Ash Silver) / 929863-002 (Natural Silver)
 
 
HP ENVY x360 15-cn0xxx
x
 
x

 

 

Reference and Resources – Places to find (more) help and learn about your Device

Device Homepage

NOTE:  Content depends on device type

Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more

HP ENVY x360 - 15m-cn0012dx

 

Reminder

Check your computer's Software and Driver website support for pen / firmware drivers (as appropriate for a particular pen)

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.