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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Pen for Envy 360 m Convertible Model 15m-cn0012dx

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07-22-2019 08:51 AM
What pens are compatible with the Envy 360 Convertible? I had a Surface Pro pen that worked initially. Now it will only open apps with the button, and will not write on the screen.
07-22-2019 10:26 AM
The stylus you are using may - or may not - be fully compatible with the computer.
HP tests and recommends products as provided in the Compatibility document (link below).
We can provide the following information for you...
Find a Stylus for your computer
First, find the computer's exact Model name:
HP Notebook PCs - How Do I Find My Model Number or Product Number?
Active Stylus - Compatibility Document
Read / Search the document for a compatible stylus and find additional information about stylus support.
➡️HP PCs - Touchscreen Compatibility with Pen and Stylus
- If there is an HP Active Stylus available for your model, it should be included in the document.
- If you are unsure of the model series, click open the appropriate category (Consumer or Business class systems), peruse the list to find supported models.
- Pen(s) compatible with your computer are marked with a “check mark” to the right of your computer model, in the column(s) under the Pen name / description(s).
- Additional information can sometimes be found in Advisory Documents for your computer.
- The document is updated as new information becomes available.
Example - Partial Excerpt (at this writing) includes two compatible stylus models
1MR94AA and 2MY21AA
Model name | HP Pen (Microsoft) 1MR94AA SPS: 920241-001 (Dark Ash Silver) / 910942-001 (Natural Silver) | HP x360 11 EMR Pen with Eraser (Wacom) 2EB40AA SPS: 928519-001 | HP Tilt Pen (Microsoft) 2MY21AA HP SPS: 929863-001 (Dark Ash Silver) / 929863-002 (Natural Silver) |
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HP ENVY x360 15-cn0xxx | ![]() | ![]() |
Reference and Resources – Places to find (more) help and learn about your Device
Device Homepage
NOTE: Content depends on device type
Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more
Reminder
Check your computer's Software and Driver website support for pen / firmware drivers (as appropriate for a particular pen)
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