Pen lag issues

[Kombustor]

When taking handwritten notes, my pen suddenly stops writing for a few centimeters, and then works again. This is really distracting and forces me to re-write quite often. (like 30% of the written text). The pen-cursor also disappears during the lag.

I tried the HP Tilt Pen & Wacom Bamboo Ink, same issue for both. And it occurs in every program I tried (Penbook, OneNote, Xodo...). This is NOT acceptable for a 1800€ device.

Any ideas on how to fix it? Is it just a problem of my device?

[KrazyToad]

@Kombustor

Welcome to HP Support Community

As per the HP Document, for optimal performance for the Spectre X360 15-Ch0xx it is recommended to use the HP Pen (Microsoft)

You can refer to this Link: https://support.hp.com/in-en/document/c05166879

Updating the BIOS and Pen Control might help improve the performance

Please download the BIOS and Pen Control driver from these Links

BIOS: - https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-15-ch000-x360-convertible-pc/1...

Pen Control: - https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-15-ch000-x360-convertible-pc/1...

Keep me posted how it goes 😊

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