Pink and Green Tint Issue on HP Laptop 15-dw2xxx Screen

[Hamori_GX2]

My HP Laptop 15-dw2xxx screen recently developed a pink tint (in the place of the taskbar of the OS) on dark backgrounds and a green tint on light/white backgrounds. The screen has not been damaged. Experts suggested checking for updated graphics card drivers. My graphics cards are Intel(R) UHD Graphics and NVIDIA GeForce MX330. Could anyone help and provide me the link to the newest graphics card driver for my HP Laptop 15-dw2xxx?

[Irfan_06]

Hi @Hamori_GX2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with your Laptop screen malfunctioning.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Follow the below steps to access the BIOS menu.

1) Hold the power button for at least five seconds to turn off the computer. (Wait for a few seconds after releasing the power button)

2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f10 to access the BIOS menu.

If the issue appears on the BIOS, there is an issue with the hardware.

Or

Kindly refer to the steps on this link to update the BIOS and let me know if that fixes the issue.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

If the issue still persists, please click on this link for advance troubleshooting.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support