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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Pls confirm supported active pen for my pc HP Pavilion x360 ...

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08-22-2020 11:24 PM
Hi,
I have not got hp active pen with the laptop. When i call hp customer care, i am suggested to buy the active pen seperately as they dont provide active pen any longer with new purchases. However, nobody is able to confirm in hp, which active pen is supportwd with my model -
HP Pavilion x360 - 14-dh1179tu. Pls guide me the correct active pens supported with this model.
08-25-2020 03:18 PM - edited 08-25-2020 03:18 PM
Thank you for posting on the HP Support Community.
After reading your post, I did go through the product description of your product and found that your computer model is not supported. If your computer features a touch screen, it is still compatible with a passive stylus. Passive styluses do not require batteries, do not have any configurable options, and do not use specific pen software.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
08-25-2020 08:14 PM
During my discussions with one of the IBM sales customer care executive, I have been updated that below part number is supported with my laptop: 1MR94AA.
What are passive stylus? Please suggest if I should go ahead with the purchase. My laptop is touch screen.
Thanks,
Ankur
08-28-2020 04:34 PM
Thank you for posting back.
A passive stylus (also known as capacitive stylus) functions the same as your finger on the screen. Passive styluses do not require batteries, and they work on any touch screen device. Click here: https://store.hp.com/us/en/pdp/hp-pen
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
10-08-2020 09:38 AM
Welcome to HP Community
I have gone through your Post and would like to help
As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06523509, this Notebook supports the Active Stylus Pen Part No 910942-001
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee