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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Pointer jumps around the screen without touching anything

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02-05-2019 02:19 PM - edited 02-05-2019 02:20 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
Go to the Device Manager and select HID (Human Interface devices) devices and mouse. Uninstall it and then restart your computer. During restart, your HID driver and mouse driver will automatically be reinstalled.
1. Click on Start and type ‘Device Manager’.
2. Click Device Manager.
3. Click + sign next to Mouse.
4. Right-click on mouse entry and choose "uninstall".
5. Restart your computer.
If you continue facing the issue, I recommend you try using an external mouse and check.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee