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Example: HP Spectre 360
Microsoft Windows 10 (64-bit)

Pointer jumps around the screen without touching anything. What can I do to stop this.

1 REPLY 1
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@Kym2,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Go to the Device Manager and select HID (Human Interface devices) devices and mouse. Uninstall it and then restart your computer. During restart, your HID driver and mouse driver will automatically be reinstalled.

 

1.   Click on Start and type ‘Device Manager’.

2.   Click Device Manager.

3.   Click + sign next to Mouse.

4.   Right-click on mouse entry and choose "uninstall".

5.   Restart your computer.

 

If you continue facing the issue, I recommend you try using an external mouse and check.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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