Popup dialog box

[Jovial-Joy]

Whenever I close my laptop and open it the next day, this has been on the screen. I just did the latest update for windows 11. Should I be concerned about this? Sorry... I took the picture with my cell phone not thinking to do a screenshot on the computer.

[Sneha_01]

Hi @Jovial-Joy,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

No problem! A popup dialog box after waking your laptop can be due to several reasons, especially following a Windows update. Here are some steps to address it:

1. Read the Message

• Try to determine what the dialog box says. It may provide information about an error, a pending update, or a program that needs attention.

2. Check for Updates

• Sometimes, subsequent updates or patches are released to fix issues. Go to Settings > Windows Update and check for any new updates.

3. Review Sleep and Power Settings

• Go to Settings > System > Power & battery > Additional power settings. Check your sleep settings to see if they are configured properly.

4. Driver Updates

• Check if any drivers need updates. Go to Device Manager and look for any devices with a yellow exclamation mark.

5. Event Viewer

• You can check the Event Viewer for any error messages that occurred during sleep/wake cycles. Search for "Event Viewer" in the Start menu, then look under Windows Logs > System.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support