Portable USB-C monitor not powering

[Ozzcer]

I have the ASUS M169+ portable monitor. It receives power and display info over a single USB-C connection. When I plug it in, my laptop identifies it as a second screen but does not send power, I can see this as there is a light on the cable that turns on when power is being delivered. I don't know enough about USB-C connections this the screens fault or is my model not capable of power and display delivery. I think the spec required is DP ALT but I can't identify whether my laptop has this.

Thanks in advance

[praveenbv]

@, Welcome to the HP Support Community!

As I check the details of Your computer as per the instruction manual HP ENVY X360 Convertible Laptop PC 15-Ed1000 (169W6AV)  support power delivery  as follows .

1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 1 SuperSpeed USB Type-A 5Gbps signaling rate (HP Sleep and Charge); 1 SuperSpeed USB Type-A 5Gbps signaling rate;

ASUS M169+ portable monitor is a plug & play device. If you have any issues regarding charging i would recommend you to contact the manufacturer/Asus support Team. 

Hope this helps! Keep me posted. 

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