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‎04-01-2020 11:10 AM

HP Recommended
Product: Envy 5544

I just started to set up an envy 5544. I removed the tape and stuff, plugged it in, and turned it on. The display screen is all blue and I can’t fix it

2 REPLIES 2

‎04-01-2020 11:25 AM

HP Recommended

Note: it is not a blue screen error, it looks like a piece of blue tape

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‎04-06-2020 12:32 PM

HP Recommended

@ScottU1129

 

Welcome to the HP Support Community.

 

This document should help you with it: https://support.hp.com/us-en/product/hp-envy-5540-all-in-one-printer-series/5447939/model/7770151/do...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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