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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- ProBook 440 G6/G7 -> USB-C-Dockingstation G5 2x DisplayPort ...

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03-31-2020 04:16 AM - edited 03-31-2020 04:40 AM
Hi Community!
Is it Possible to drive 2x DisplayPort 2560x1440 and charge over USB-C with the following Setup?
Windows 10 Pro 64
- ProBook 440 G6 (7DE92EA#ABD)
- USB-C-Dockingstation G5 (5TW10AA#ABB)
and
- ProBook 440 G7 (8VU45EA#ABD)
- USB-C-Dockingstation G5 (5TW10AA#ABB)
What is the exact Naming/Spec of the USB-C Port of the two listed Notebooks?
Or should we use the HP Thunderbolt Dock G2, 120W (2UK37AA#ABB) instead?
Thank you so much.
04-07-2020 02:55 AM - edited 04-07-2020 03:00 AM
So, I've now tried the following setup:
- ProBook 440 G7 (8VU45EA#ABD)
- Intel Core i7-10510U-Prozessor
- Intel UHD Graphics 620
- USB-C-Dockingstation G5 (5TW10AA#ABB) (Firmware: 1.0.8.0 Rev.A)
- 2x DisplayPort connected to dock
1st: charging over USB-C works.
2nd: It is not possible to run 2 Monitors with 2560x1440. (one of the two have to be 1920x1080 max)
After enabling the settings in BIOS:
"Enable High Resolution mode when connected to a USB-C DP alt mode dock"
it is possible to drive 2 Monitors with 2560x1440 but as mentioned when you enable the setting:
"All USB devices in a dock will connect at USB2 speeds, and the Gigabit NIC will experience reduced performance when High Resolution mode is enabled."
So it is a nogo to use the dock with this restrictions.
Do you have an idea how to run it without enabling this setting?
I've found this table in the Quick Specs [2] of the dock:
2.5K = 2560 x 1600 or 2560 x 1440
What dose the Multi-Funktion DP versions mean for my setup?
So my question is, is this a problem of the Notebook or of the Dock?
[1] HP ProBook 440 G7 User Guide: http://h10032.www1.hp.com/ctg/Manual/c06488236
[2] USB-C-Dockingstation G5 Quick Specs: https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358
THX
04-07-2020 09:28 AM
Additional Information from Quick Specs:
http://h20195.www2.hp.com/v2/getpdf.aspx/c06424517.pdf
So there is no Information that you have to enable the High Resolution mode in BIOS to use that setup.