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HP Recommended
ProBook 450 G8
Microsoft Windows 10 (64-bit)

Hi everyone,

 

I can't download drivers for the laptop HP ProBook 450 G8 (2X7X4EA). The official web page says "We were unable to retrieve the list of drivers for your product".

 

OS: Windows 10 64-bit

 

A similar issue was described here: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/We-were-unable-to-retrieve-the-...

 

Could anyone advise on how to get the drivers? 

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Only Tor browser let me download the drivers

ko80_0-1640739125867.png

 

For those who faced the same issue: use VPN! Tor is also an option.

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

I don't have any problems getting to the 450 G8 W10 driver support section...

 

HP ProBook 450 G8 Notebook PC Software and Driver Downloads | HP® Customer Support

 

Paul_Tikkanen_0-1640737456440.png

 

HP Recommended

This is what I see when hitting the link

ko80_0-1640738585109.png

 

HP Recommended

Only Tor browser let me download the drivers

ko80_0-1640739125867.png

 

For those who faced the same issue: use VPN! Tor is also an option.

HP Recommended

I used Microsoft Edge.  No problem.

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