Problem connecting HP Active Pen G3

[M1cha3l40]

Just received an HP Active Pen G3. It paired with the laptop but tapping on the screen or writing does not work. Help please.

When clicking on the tip, it activates notepad, anything else

[Dragon-Fur]

@M1cha3l40 

Two pens are marked as compatible with your computer:

HP Pen (Microsoft)         1MR94AA     SPS: 920241-001 (Dark Ash Silver) / 910942-001 (Natural Silver)

HP Tilt Pen (Microsoft)   2MY21AA     HP SPS: 929863-001 (Dark Ash Silver) / 929863-002 (Natural Silver)

Resource

Active Stylus - Compatibility Document

Search the document for a compatible stylus and find additional information about stylus support.

Open document: HP PCs - Touchscreen Compatibility with Pen and Stylus

• If there is an HP Active Stylus available for your model, it should be included in the document.
• If you are unsure of the model series, click open the appropriate category (Consumer or Business class systems), peruse the list to find supported models.
• Pen(s) compatible with your computer are marked with a “check mark” to the right of your computer model, in the column(s) under the Pen name / description(s).

• Additional information can sometimes be found in Support Home > category Advisories / Bulletins and Notices for your computer.
• Some pens require a driver. Open Support Home  > category Software, Drivers and Firmware.
• If a driver is installed, remember to enable Bluetooth and connect your pen. For example:  Settings > Devices > Switch ON Bluetooth

• The compatibility document is updated as new information becomes available.
• Take the time to read the compatibility document – sometimes your questions will be answered.

• Device Manager > Human Interface Devices > Pen Device Information

1. Device Manager > View “Devices by type” AND “Show hidden devices”
2. Open category Human Interface Devices
3. Look for and Right-Click on “HID-compliant pen” > Properties
4. Tab Details > Under Property, Select “Hardware ids”
5. Tab Driver> Note the Driver Version

HP Pen Driver – Version 2.0.0.26

• Support for Pen models: HP Pen models 1MR94AA, Y0C43AV, and 1CP24AV
• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.exe

Description / Information

• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.html
• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.cva

TITLE: HP Tilt Pen Driver (Windows 10 v1909) – VERSION:  1.0.0.8 REV: A PASS: 11  (2MY21AA)

Software / Update

• ftp://ftp.hp.com/pub/softpaq/sp100501-101000/sp100856.exe

Description / Information

• ftp://ftp.hp.com/pub/softpaq/sp100501-101000/sp100856.cva
• ftp://ftp.hp.com/pub/softpaq/sp100501-101000/sp100856.html

• [Devices]

ACPI\ELAN2514="ELAN EzTouchFilter"

Reference and Resources – Places to find help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open HP Spectre 13-ae000 x360 Convertible PC

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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