Problem in my HP X360 Display

[NiviSha]

When I am watching a movie or a video, the color of the screen keeps switching from bright view to dark view automatically. Sometimes it happens once in a minute or sometimes it keeps changing over and over again. I just bought the notebook yesterday. This happens only when I am watching a movie. Please give a solution to this as it is very inconvinient to use the notebook like this

[The_Fossette]

@NiviSha,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• From which software/player or application you are watching the video?
• Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

BIOS: https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88708.exe

Nvidia Graphics: https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88310.exe

Intel Graphics: https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88246.exe

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!