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02-14-2023 03:41 PM
Last November I asked about my issue with being able to play/stream YouTube videos for students during Zoom classes.
To clarify this is what I want to be able to do:
- Open Zoom meeting,
- share screen,
- open a browser to YouTube or open YouTube app (any browser, I've tried the 3 I use)
- Play short video for students
- Stop share continue class
- repeat
This is something I was able to do consistently for 18 months. And also something my co-workers are still able to do.
Is there a setting on the Spectre x360 that I'm missing?
Is this related to the Windows 11 issue with playing video's using windows media player? Haven't even started to deal with that yet!
Has anyone else had this issue?
Any ideas where I can go to solve this?
I was given a solution by @Ub6424, and it worked. However, we've just started the new semester and once again videos will only play for 15 secs for a time. I tried redoing the suggestions I was given last time, but to No Avail!
I notice some of the downloads suggested are no longer the most recent. Should I use the old updates or the newer ones?
HELP!
Here is the solution that worked last time.
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Download and install / update
Intel Management Engine Interface (MEI) Driver | 2211.2.3.0 Rev.B | 20.9 MB | Aug 26, 2022 | Download |
Intel Gaussian and Neural Accelerator Driver | 3.00.00.1400 Rev.B | 0.5 MB | Sep 1, 2022 | Download |
Intel Image Process Unit | 60.22000.6.5870 Rev.A | 70.9 MB | Sep 24, 2021 | Download |
(3) Restart Windows
(4) Download and install / update
Intel High-Definition (HD) Graphics Driver | 30.0.100.9864 Rev.A | 474.8 MB | Sep 24, 2021 | Download |
Realtek High-Definition (HD) Audio Driver | 6.0.9414.1 Rev.B | 121.8 MB | Oct 3, 2022 | Download |
HP Display Control | 4.8.67.0 Rev.A | 41.6 MB | May 5, 2022 | Download |
(5) Visit --->>> Intel Wi-Fi Site
- Download and install WiFi-22.170.0-Driver64-Win10-Win11.exe driver
(6) Visit --->>> Intel Bluetooth Site
- Download and install BT-22.170.0-32-64UWD-Win10-Win11.exe
(7) Restart Windows
(8) Test your notebook
(9) Please report your results