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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎07-17-2021 01:57 PM

HP Recommended
Product: hppavilon x360 convertible 14-cd0xxx
Operating System: Microsoft Windows XP

hello 1.5 years ago she bought a laptop from time to time i use it and the screen popped up and everything works but what should i do now i hear and read that these laptops are faulty please help. 

Model is hp pavilon x360 convertible 14-cd0xxx

Category:
1 REPLY 1

‎07-18-2021 08:03 AM

HP Recommended

@Marlena26m

 


Welcome to HP Support Community


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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