Problem with GPU

[Glebtop1ggg]

When i  start any game, or bench, i see this error, but i dont see any problems on my monitor. In games error looks like on 2 screenshot

(Stray)

[ub6424]

Hello @Glebtop1ggg 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

OS Name

Version

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

(2) Please report your results

[Glebtop1ggg]

[ub6424]

Hello @Glebtop1ggg 

I see one big problem -> Windows 11 Pro

I strongly advise you to go back to Windows 10 as your notebook

HP Pavilion Gaming Laptop - 16-a0018ur

is not fully tested and certified by HP for Windows 11.

(1) Backup <all> personal data (documents/pictures/videos etc...) to external USB hard drive

(2) Install/Update Hardware Diagnostics UEFI

HP PC Hardware Diagnostics UEFI

7.8.0.0 Rev.A

47.8 MB

Sep 25, 2020

Download

Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

Only continue with (3) if no technical problems are detected!

(3) Downgrade from Windows 11 to Windows 10

https://www.techadvisor.com/article/744263/how-to-downgrade-from-windows-11-to-windows-10.html

(4) if downgrade fails ...

--- Solution ---  A)

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16 

--- Solution ---  B)

Use the official Microsoft method:

https://www.microsoft.com/en-us/software-download/windows10ISO

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers/laptops

---

(5) Please report your results

[Glebtop1ggg]

Can problem be in not official version of Windows? Experimental build

[ub6424 · Accepted solution]

---

@Glebtop1ggg wrote:

Can problem be in not official version of Windows? Experimental build

---

No, the cause of instability is the major version of Windows 11, please follow instructions and downgrade to windows 10 or reinstall.

The case will be closed upon final success.

Please report your results

[Glebtop1ggg]

ok, thanks. I will install win10(

Thanks for spending your time)

[ub6424]

Hello @Glebtop1ggg 

<Prepare driver pool> to install afterwards on fresh windows 10 !

Download all files, remember exact order and perform reboot accurately.

(1) Install on Windows 10

Intel Chipset Installation Utility and Driver

10.1.31.2 Rev.B

0.5 MB

Nov 17, 2020

Download

Intel Dynamic Tuning Driver

8.7.10200.12510 Rev.B

7.3 MB

Nov 17, 2020

Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.A

17.2 MB

Aug 27, 2021

Download

Intel Serial IO Driver

30.100.2020.7 Rev.B

0.8 MB

Nov 17, 2020

Download

(2) Reboot Windows 10

(3) Install on Windows 10

NVIDIA Graphics Driver

27.21.14.5241 Rev.C

727.3 MB

Mar 13, 2022

Download

Intel High-Definition (HD) Graphics Driver

27.20.100.8935 Rev.C

484.1 MB

Mar 28, 2021

Download

Realtek High-Definition (HD) Audio Driver

6.0.9018.1 Rev.C

521.9 MB

Jan 18, 2021

Download

Install both (one will work)

Intel WLAN Driver

22.0.1.1 Rev.P

24.1 MB

Oct 29, 2020

Download

Realtek RTL8xxx Wireless LAN Drivers

2024.0.10.220 Rev.S

13.0 MB

Dec 14, 2020

Download

If you like bluetooth, install both (one will work)

Intel Bluetooth Driver

22.0.0.2 Rev.A

15.5 MB

Oct 30, 2020

Download

Realtek RTL8xxx Series Bluetooth Driver

1.8.1030.3010 Rev.S

2.4 MB

Oct 6, 2020

Download

Genesys Card Reader Driver

1.1.14.0 Rev.B

1.5 MB

Nov 17, 2020

Download

(4) Reboot Windows 10

(5) Install on Windows 10

OMEN Gaming Hub SDK Package

1.0.57 Rev.A

48.3 MB

May 4, 2022

Download

(6) You're done