Problem with Omen notebook screen

[Romi_limon]

I have owned this notebook for approximately two years. When I log in, this bar of vertical lines appears on the left, covering almost a third of the screen (attached image)💻

This sometimes disappears with the hours. Does anyone have an idea what might be damaged and need repair?

Thank you all 🤗 have a good day 👩‍💻

[Echo_Lake]

@Romi_limon

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• When was the last time it worked without these issues?
• Have you updated Graphics and Chipset drivers?
• Have you checked the display on an external monitor?

let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Romi_limon]

Thank you for your answer

• the last time it worked without this issues was about 4  month ago
• After I read your answer I updated Graphics and chipset drivers
• It works normally when I connect to an external monitor, on the external monitor
• The problem persists on the BIOS screen

[Echo_Lake]

@Romi_limon

Thank you for posting back. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.