Problem with display and waranty extension

[Mrunal3996]

I'm trying to reach customer support from morning. But ain't getting any response. I was thinking of extending the waranty as today i got to know that my standard waranty has came to end 4 months back. I'm really hoping i get a callback as soon as possible so that I can explain my concern to them

[Dragon-Fur]

@Mrunal3996 

Welcome to the HP Community Forum.

Care Pack warranty packages are typically offered on selected device models during the time that the original warranty is still active, and possibly for a limited period right after the original warranty expires on the device.

My opinion: 

Four months after the original warranty expired is "too long" to have waited.

Care Pack warranties are not an "After the fact" repair contract.

That means the Care Pack must be purchased before the original warranty expires and before "something breaks".

References

HP Tech Takes >  HP Care Pack Buying Guide

Care Pack - Optional Coverage Plans

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NOTE:  HP will be retiring Care Pack Central 1.0 in early 2023. Care Pack Central 2.0 will be your new way to find the right Care Pack: simpler and easier! For early access, go to CPC 2.0

Be sure to check the Quick links at the CPC site.

References / Resources

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HP Pavilion Laptop PC 15-eg1000 (43F52AV)  

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