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Hi,so I have been using my hp pavilion x360 convertible laptop for a half a year now and I just got the rechargable hp pen for it yesterday but It seems to only work when it's plugged in to recharge and even though it shows bright white light as a sign of it being fully charged it doesn't work when it's not plugged in. Can anybody help me with this problem I am really having a lot of problem with this as it is my first time using a pen.

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Hi @Abhiee 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are experiencing issues with the Tilt Pen. I would kindly request you to allow the pen to fully charge, and then proceed with the setup using the steps outlined below.

 

Set up the pen

  • Set up an HP Tilt Pen with your laptop.
  • Remove the pen from its packaging.

Removing the pen from its packaging

  • Twist the pen to unlock it, and then pull the end up to access the charger.

Twisting the pen cap

  • Charge the pen with a USB-C plug.

Plugging in the USB-C plug to the pen's charger

  • A white LED illuminates to indicate the pen is charging.
  • Wait one hour for the pen to fully charge, and then disconnect the charger.
  • Twist the pen cap to close and lock it back into place.
  • Pair the pen with the laptop
  • Pair the pen with the laptop via Bluetooth.
  • Press and hold the top button for three seconds.

Pressing the button to prepare the pen for pairing

  • The light is solid blue when the pen is ready to pair.
  • In Windows, search for and open Settings, and then click Devices.

Selecting Devices in Settings

  • Select Add Bluetooth or other device, and then click Bluetooth.

Selecting Bluetooth

  • Select the HP Tilt Pen.

In Add a device selecting HP Tilt Pen

  • Click Done to complete pairing the HP Tilt Pen with the computer.

https://support.hp.com/us-en/document/ish_2518127-1269583-16 Follow the link for detailed guidance.

 

Hope this helps, Please revert if the issue persists.

 

Take care and have an amazing day!

I'm an HP Employee.


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