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‎04-02-2024 07:26 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1032nw
Operating System: Microsoft Windows 11

I have been facing a problem since March this year.

I'm using a wireless mouse and sometimes when I press the left/right mouse button it jams, which is caused by the fact that only after some pressing the mouse will respond.

 

Specifications:

System - Windows 11 Pro

System version - 23H2 (22631.3374)

Processor - AMD Ryzen 5 4600H

Mouse driver version - ELAN Input Device 22.2.47.1 (13.12.2023)

 

I updated the mouse driver yesterday via catalog windows update and testing, so far I have not noticed strange problems, but I am 100% sure that the problems will return.

In version 22.2.46.1 there were delays.

 

How can such a problem be handled?

1 REPLY 1

‎04-02-2024 08:36 AM - edited ‎04-02-2024 08:49 AM

HP Recommended

So far, version 22.2.47.1 has fixed the mouse problems, but we'll see until the problems recur.

 

EDIT: However, no, there are still.

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