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HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)

PC portátil HP 15-d5000 de 15,6 pulgadas (4V9Y3AV)

Número del producto: 6E2R1EA#ABE Número de serie: [Personal Information Removed]
Desde nuevo, la tecla T está lenta y es necesario mantenerla pulsada más tiempo que las demás.
Si no lo hago de esa manera, la letra T no aparece en el texto escrito y eso es muy molesto.
Sabe alguien cuál puede ser el problema?
Es necesario cambiar el teclado?
Gracias.
 
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Hey @Arfe !

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

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España.

My PC is new, and when I press the T key it doesn't show up on the screen. The key has little sensitivity and it is necessary to press it for a longer time, but if I press it for a longer time, double T appears. The same happens with lowercase t and with uppercase T. It is very uncomfortable to write with this problem. Will it be necessary to change the keyboard in the technical service?

For long typing, I am forced to use an external keyboard, and I don't have that problem. Apparently that key has little sensitivity.

If anyone knows the solution, I'd really appreciate it. Thank you.

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