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HP Recommended
HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)

PC portátil HP 15-d5000 de 15,6 pulgadas (4V9Y3AV)

Número del producto: 6E2R1EA#ABE Número de serie: [Personal Information Removed]
Desde nuevo, la tecla T está lenta y es necesario mantenerla pulsada más tiempo que las demás.
Si no lo hago de esa manera, la letra T no aparece en el texto escrito y eso es muy molesto.
Sabe alguien cuál puede ser el problema?
Es necesario cambiar el teclado?
Gracias.
 
2 REPLIES 2
HP Recommended

Hey @Arfe !

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,
MayS.

I work on behalf of HP
HP Recommended

España.

My PC is new, and when I press the T key it doesn't show up on the screen. The key has little sensitivity and it is necessary to press it for a longer time, but if I press it for a longer time, double T appears. The same happens with lowercase t and with uppercase T. It is very uncomfortable to write with this problem. Will it be necessary to change the keyboard in the technical service?

For long typing, I am forced to use an external keyboard, and I don't have that problem. Apparently that key has little sensitivity.

If anyone knows the solution, I'd really appreciate it. Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.