Problems since Purchase

[AE00]

Hi, I want to contact HP but I cant find an email.  I purchase my laptop a few months ago (not that I wanted this one hp ryzen 7, but I had not choice since there was no stock for the one I wanted and I had to work, but in any case).

My wifi just stops working for no reason (happened twice) and the only way to get it working again is to disable the hardware and then turn it back on. 

Today the screen started to flicker while working and then just shut down by itself ??

What is wrong with this laptop? Did I have too much going on, did I overwhelm the laptop ? Sounds dumb saying that but I dont know what is going on. Can anyone help.

I was Listening to music, had 2 tabs open in chrome and then 2 tabs open in incognito mode, and currently charging the laptop. 

[Dragon-Fur]

@AE00 

Welcome to the HP Community --

We are a Peer-to-Peer Forum for people who use HP Technology.

HP Support does not accept case submission via email.

In most regions, including the USA, submit your case request online.

When the case is accepted, contact options will be displayed on your screen.

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty: 

Select and contact HP Support

Open website  HP World-Wide Support

Select your region and follow the prompts

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

Reminders - READ

• Case submission to HP Support is available to those whose devices registered and are still in Warranty.

• Some regions display phone / chat contact information only after the case is submitted online

• Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.
• HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
• If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

• HP Phone numbers you find on the Internet have likely been hijacked.  Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions  – might have been taken over by thieves. 
• Do not be a victim. 
• Stay vigilant.

References / Resources

Warranty Check

Check the Warranty on your product

         Tech Takes - How to Perform an HP Warranty Check

        Trouble opening page?  Use Microsoft Edge browser

         Warranty Check – Single or Multiple Devices

NOTES

1. Warranty date is updated after purchase and registration of the device.
2. If the device is not registered, or if there are other issues, submit a Warranty Dispute form.

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag

• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

       NOTE:          Trouble opening Dispute form?  Use Microsoft Edge browser

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

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HP 15.6 inch Laptop PC 15-e2000 (2J4W0AV) 

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