Problems with AMD driver's and software

[Brtza94]

Hi,

I have problems with AMD software.

I updated it to latest one, and after one day it automatically downgrade to older. 

Second issue is showed in picture attached. It was uninstalled  and missing AMD driver.

I don't know what to do. It is crazy.

Any clue ?

Thanks

 

 

[Brtza94]

anyone ?

[KrazyToad]

@Brtza94

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Brtza94]

@KrazyToad

Thanks, I did that.. everything is up to date.

But I think that AMD software is problematic one * Radeon software adrenalin

[KrazyToad]

Try running the AMD Auto Detect Tool Link: https://www.amd.com/en/support

[eXtreme4]

Try to enable Legacy mode in BIOS

[Brtza94]

Yes, that is what I used in first place.

I uninstall whole driver and tried again, will see how it goes..

Thanks

[Brtza94]

Hi,

I just got the same errors from my first post.

I need reinstall AMD driver every 2 days, it is crazy